100% Gay Owned and Operated.
General Terms
GAYRADO is a registered brand of K R A H O GmbH. Customers confirm to be 18 years or older.
Returns
You may recall your order until 7 business days after receiving your merchandise. Unfortunately, we cannot refund or exchange magazines or unsealed films due to copyright restrictions. The customer agrees to cover return postage charges. In case of wrong or defective items, we will refund return postage if prior authorization has been received.
Please contact us by e-mail in case of defective merchandise for a returns number.
Delivery
- We offer FREE SHIPPING. Worldwide. Always. Everything. Anywhere.
- Please allow up to 2 weeks for delivery! All items are sent in plain packaging by international priority mail. We use discreet packaging, the sender is "K R A H O GmbH, Austria". Depending on the value and type of items, you may or may not have to sign for the delivery.
- Items may be sent out in separate packages and therefore may arrive on different days!
- We do all we can to make sure that all items are in stock at all times. Delivery for most customers will occur within 2 weeks, so please do not contact us until 2 weeks have elapsed. Please understand that some items can be delayed however! If your goods have not arrived after 2 weeks, then please contact us and let us know.
Minimum Order Size
The minimum order size is $19.95.
Payment
- Payment by credit card is preferred. Visa and Mastercard are charged in US Dollars, American Express and Diners cards are charged in EUR currency. Due to currency exchange rates, amount on your credit card may differ slightly. Please contact us in case of problems or questions.
- Alternately, you may select to pay by wire transfer. At the end of the order process, you'll see the info required for international wire transfer payments. Please add $15 to the amount to cover bank charges!
- Sorry, but we no NOT accept cheques at this time.
Use of Films
The films offered in our shop are for personal use only and may not be rented out or shown in cinemas or video booths (due to copyright restrictions!). We reserve the right to refuse any order with or without reason.
